Shipping Information
FLAT-RATE SHIPPING CHARGES
Order Processing & Shipping
Orders are processed Monday - Friday from 8 a.m. to 4 p.m. CST and are shipped within 3-5 business days. We do not ship on Saturday or Sunday.
Shipping times are dependent upon availability. If we cannot ship your order within the above time frame, we will contact you.
Sales tax is automatically applied to your order and to freight charges in accordance with individual state regulations.
Damaged Items
We take great care when packaging orders to ensure that your package will arrive safely. However, if your package does arrive damaged, please notify us immediately and keep all of the original packing materials.
Don’t Love It Like You Thought You Would?
It happens! Undamaged items may be returned within 10 days of receipt in their original packaging. Please contact us and we will email a return shipping label. Once we receive your items, we will issue a refund minus shipping charges.
Please remember that all items must be returned in their original packing material.
Sale and Clearance Items are NOT eligible for return.
Still have questions? Contact us!
info@willowandpinemarket.com
270-478-1022